Your information stays with the crew. We don't sell it.

What we collect

What you give us: your name, email address, phone number, ZIP Code, the questions and messages you send, and any photos or stories you choose to submit. When you buy something, payment is handled by Stripe; we never see or store your full card number.

What our tools record automatically: basic technical information such as your browser type, pages visited and the time of your visit, kept by our hosting provider to keep the site running and secure. We do not run advertising trackers.

How we use it

To answer you, deliver what you asked for or bought, send the letters and texts you signed up for, prepare dossiers and research, keep records of consent, prevent abuse, and improve the site. We don't use it for anything you wouldn't expect from a small business you signed up with.

Text messages (SMS)

If you give us your mobile number and agree to receive texts, we use it to send the messages you signed up for, such as replies to your requests, appointment or order updates and occasional Roadshow news. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent, or share your mobile phone number or text-message consent with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party, except the service providers that deliver our messages for us.

Who helps us run things

We use trusted service providers who handle information only to do work for us: HighLevel / LeadConnector (contacts, email and text messages), Stripe (payments), Supabase (our database and file storage), Vercel (website hosting), and AI tools that help us research and draft. The questions and details you submit may be processed by those AI tools to prepare your answer. We may also share information if the law requires it or to protect someone's safety.

We do not sell your personal information to anyone.

Photos and stories you send

Photos and stories you submit are stored privately. Nothing is published until a person on our team reviews it, and only within the permission you gave when you submitted it.

Your choices

Unsubscribe from emails with the link in any letter. Reply STOP to end texts. To see, correct or delete what we hold about you, email mystic@mamamysticsroadshow.com and we'll take care of it. Some records, like purchase receipts and consent logs, may be kept as long as the law requires.

Keeping it safe

We use reputable providers, private storage and limited access. No system is perfect, so we keep only what we need, for as long as we need it.

Children

Our site and services are meant for adults. We don't knowingly collect information from children under 13. If you believe a child sent us something, email us and we'll delete it.

Changes

If we change this policy, we'll update the date at the top. Big changes will be announced in the letters.

Questions? Email mystic@mamamysticsroadshow.com. See also our Terms.